D Care Auto Garage — Clear quotes. Honest work. No surprises.
Founded by former dealership mechanic Ahmad after years of customers leaving confused and overcharged, D Care Auto Garage in Shah Alam now operates with a simple rule: every repair quote includes a breakdown of parts, labor time, and why each step is necessary. This practice ensures transparency without overwhelming the average car owner. They’ve built their reputation on helping drivers understand what’s really wrong with their cars — not just fixing them quickly.
Frequently asked
We give you a detailed breakdown with actual part numbers and prices before any work begins. If your brake pads need replacing, we'll tell you exactly which ones (like 'Front Brake Pads - Part No: BP-2047'), show you the old ones in front of you, and list each component separately instead of just saying 'brakes'. You can see the price for each part on the quote sheet before deciding what to do.
We always check everything and show you what we find during the service. If we discover something like a cracked timing belt, we'll take photos of it, explain exactly why it's a problem, and only charge for that specific repair. We never add surprise charges - if you say 'yes' to the quote, you're only paying for what's in that document.
No, we don't charge hourly labor rates. All our quotes show a fixed price for each job - like 'Replace Brake Pads - RM180' instead of 'Labor: 2 hours at RM60/hour plus parts'. You know exactly what you're paying before the work starts, and there are no hidden fees or time-based charges.
We provide the original invoice from our supplier showing the actual price we paid for every part. If someone asks for a 'special discount' on parts, we'll show them the supplier's price tag and explain why we can't go below that. We never add markups or charge different prices than what's listed on our parts catalog.
What we do
- ✓Clear-Price Car Diagnosis
Comprehensive 60-minute engine and system check with detailed written breakdown of issues and exact costs before any work begins
- ✓Transparent Oil Change Service
Oil and filter change with before/after photos of the old oil, explanation of what contaminants were found, and clear itemization of all parts used
- ✓Fixed-Price Brake Inspection
Complete brake system assessment with fixed rate of RM80 regardless of how many components need replacement, plus written report on brake pad thickness and wear patterns
- ✓Standard Body Panel Repair
Damage assessment and repair for dents, scratches up to 30cm, with separate itemized pricing for paint touch-ups and labor time
- ✓Complete Battery Testing and Replacement
Free battery load test with detailed analysis of performance, followed by clear explanation of why replacement is needed, with exact part costs listed